User-oriented Methods for Delivering Quality Software e-Learning Course

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This online course presents two important sides of user involvement in software projects: gathering and documenting user requirements, and testing from the user perspective.This online course takes about 17 hours to complete, including exercises.
Part Number: USEROR1
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Now, more than ever before, more responsibility is being placed on software users to define and validate the systems they acquire. This online course presents two important sides of user involvement in software projects: gathering and documenting user requirements, and testing from the user perspective.

The instructor for this course is Randy Rice, who has designed and facilitated many user acceptance tests in a variety of project settings. Randy also has a very strong background in gathering and defining user requirements. This presentation is for anyone who needs to understand and apply solid techniques for user-oriented activities on a project.This online course takes about 17 hours to complete, including exercises.


Questions? Contact Randy at the "Contact Us" link above.



This course is ideal for people who are just learning about the importance of user requirements, or for those who need a defined process for requirements management and user acceptance testing.

You will learn the terminology, process, and challenges of requirements management in the real world. As a result of attending this seminar, you should have a good working knowledge of user requirements and what it takes to gather, design, test and manage a complete set of user requirements for a project. In addition, you will know how to plan a user acceptance test that can be used for a variety of projects.

This course will help you become more comfortable and confident in performing the requirements management process in just about any role on the project, including business analyst, user, system designer, project manager, QA analyst or tester.

You will emerge from this course knowing how to define the right problem, talk to the right people, document the right needs, build the right system, and test the system using a defined baseline of requirements as the target. You will also leave with a knowledge of how tools can help you perform requirements management and user acceptance testing. You will also learn about how to deal with some of the most common people problems in user acceptance testing.

Return on Investment

  • Learn how to define and solve the right problem and avoid spending tons of money building the wrong system.
  • Learn how to find problems in requirements before they ripple through the rest of the project, where they are much more costly to fix.
  • Understand the key issues in gathering and defining user requirements.
  • Learn how to design tests that adequately cover requirements and business events.
  • Get the most out of your existing investment in user requirements and use cases and how to leverage that investment.
  • Advance your career by reinforcing your software engineering expertise.

Who Will Benefit

  • Project managers
  • Business analysts
  • End-users
  • System designers
  • Software engineers and developers
  • QA analysts
  • Test analysts
  • Testers

The program requires only basic IT knowledge or experience. Technical documentation knowledge or experience is not a pre-requisite.

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